Question 1

How to fulfill customer orders

Accepted Answer

When a customer buys a product on your Shopify store, you need to fulfill the orders using SaleHoo Dropship Order Fulfillment.

All order details such as customer name, address and product are automatically synched to your Order’s page. You will just click the ‘Place order’ button to place an order to your supplier and complete payment in AliExpress.

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How to fulfill a customer order

Go to the Orders page and connect your AliExpress account.

Once AliExpress & Shopify accounts are connected, any new Shopify orders will automatically sync to your Orders page.

Click ‘See details’ to review customer and product details.

Note: If the details are incorrect (e.g. Invalid address), you will need to change this in the Shopify order details page to correct details. It will sync the updated information in the Orders page right away.

Select shipping method from the supplier before placing an order to AliExpress.
After clicking the ‘Place order’ button, it redirects to [AliExpress Orders List](https://

Question 2

What is SaleHoo?

Accepted Answer

SaleHoo is a leading provider of online tools and educational resources designed to help you build, launch, and grow a successful eCommerce business.

What started as a wholesale directory that connected online sellers with trusted low-cost suppliers has grown to include a suite of powerful products that span the eCommerce spectrum, with more than 130,000 members around the world.

Whether you’re interested in dropshipping, building a Shopify store, or selling on Amazon, eBay or another online marketplace, SaleHoo can help take you from zero to sales faster.

SaleHoo's featured products

SaleHoo’s core products are:

SaleHoo Directory: SaleHoo Directory gives you access to 8,000+ trusted suppliers and SaleHoo Labs is a powerful market research tool for sourcing hot products.
SaleHoo Dropship: SaleHoo Dropship lets you add trending products from AliExpress to your Shopify store in minutes. It's the simplest, smartest way to dropship.
Educate: Educate is SaleHoo's exclusive eCommerce training programmes that teach you how to build a successful online store using Shopify, Amazon, eBay and more.

See a comparison of all three products here.

SaleHoo is also a community of ambitious entrepreneurs who are passionate about m

Question 3

How does SaleHoo Dropship work?

Accepted Answer

SaleHoo Dropship lets you add trending products from AliExpress to your Shopify store in minutes. It's the simplest, smartest way to dropship.

Typically, dropshippers need to spend countless hours searching AliExpress or other low-cost online marketplaces to find suitable dropshipping products.

SaleHoo Dropship makes running a successful dropshipping store on Shopify simpler and faster.

One-click import high-profit dropshipping products!

Once you’ve signed up for SaleHoo Dropship, you start by connecting your Shopify store with SaleHoo (it only takes one click). If you haven’t got a Shopify store yet, you can learn how to set one up in a few simple steps here.

You can then browse or search more than 100,000 trending dropshipping products that have been curated by SaleHoo staff from AliExpress.

You can filter products by where the supplier ships to, delivery estimate, category, price, and minimum order requirement.

When you see a product you like the look of, you can add it to your ‘Import List’.

From there, you can edit all of the product information, including images, pricing and variants, and view more detailed shipping options.

Once you’re ready to add the product to your Shopify store, click ‘Upload to Shopify’.

You can also manage and automatically manage products and fulfill yo

Question 4

How does SaleHoo Directory work?

Accepted Answer

SaleHoo Directory gives you access to 8,000+ trusted suppliers all around the world and SaleHoo Labs is a powerful market research tool for sourcing hot products.

All of the suppliers in the directory are checked and verified by SaleHoo staff so you can be confident that they’re legitimate and safe to use.

SaleHoo Labs features close to 40,000 products across 28 categories that you can source from the suppliers in the directory. These products are being updated and added to daily.

SaleHoo Directory

Once you’ve signed up for SaleHoo Directory, you can browse the directory by product category, or search for suppliers that meet your criteria.

You can search by supplier type (dropshippers, wholesalers, liquidators, manufacturers), locations, minimum order, shipping, tax ID, and category.

Searching for suppliers in just a few steps!

Once you’ve found a supplier you’re interested in, you can click to see their profile, which has more information about the business.

From there, you can email the supplier directory within SaleHoo (email templates included), or use the phone number provided to call them.

**SaleHoo Labs **

Choosing a winning product can feel like taking a stab in the dark, especially for new sellers.

With SaleHoo Labs, you can see which products are already selling and conduct high-level market research in just a few click

Question 5

How to contact and engage with suppliers?

Accepted Answer

SaleHoo Directory makes it incredibly easy to contact suppliers.

When you visit a supplier profile you’ll see a big green button near the top of the page that says ‘Contact supplier’.

Click that button and you’ll be given the option to email or call the supplier. There will sometimes be an option to use WhatsApp or Skype to contact the supplier, too.

Options to contact a supplier

You can email suppliers directly from SaleHoo. Simply click ‘Send email’ and a new email window will open.

You can either type your own email or use one of SaleHoo’s Message Templates. There are several different templates to choose from, depending on the purpose of your email.

SaleHoo's templates options

If you use a template, we recommend editing it slightly to make it more personalized.

Chat with Suppliers

What’s more, SaleHoo has a new chat feature where you can contact suppliers directly from the search results page.

All you have to do is click ‘Contact supplier’ from the search results page rather than their profile and a chat window will pop up.

This means you can send off a quick message to a supplier ‘on the go’ while you’re still browsing.

You may not receive an immediate reply as suppliers may not be online 24/7, but it’s a helpful way to make

Question 6

How does dropshipping work?

Accepted Answer

Dropshipping is a mutually beneficial relationship between you (the seller), the supplier, and your customers.

The supplier has products it wants to sell. You provide a direct-to-consumer outlet for those products via your online store. Your customers get to purchase a product they want.

First, you have to choose a product you’d like to sell and find a dropship supplier for that product. Note: Not all suppliers offer a dropshipping service, but SaleHoo can help you find suppliers that do.

Once you have set up a dropshipping agreement with a supplier, you can build an online store on Shopify, Wordpress, Amazon, eBay or another ecommerce platform to sell your product/s.

When a customer purchases a product from your store (at retail price), your job is done.

The customer’s order is then forwarded to your dropship supplier.

You pay the wholesale price for the product and keep the difference between the retail and wholesale price as profit.

The dropship supplier then ships the product directly to your customer under your business name.

Throughout the whole transaction you don’t have to touch the product. You’re simply acting as a middleman between the supplier and customer.

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