Question 1

How to contact and engage with suppliers?

Accepted Answer

SaleHoo Directory makes it incredibly easy to contact suppliers.

When you visit a supplier profile you’ll see a big green button near the top of the page that says ‘Contact supplier’.

Click that button and you’ll be given the option to email or call the supplier. There will sometimes be an option to use WhatsApp or Skype to contact the supplier, too.

Options to contact a supplier

You can email suppliers directly from SaleHoo. Simply click ‘Send email’ and a new email window will open.

You can either type your own email or use one of SaleHoo’s Message Templates. There are several different templates to choose from, depending on the purpose of your email.

SaleHoo's templates options

If you use a template, we recommend editing it slightly to make it more personalized.

Chat with Suppliers

What’s more, SaleHoo has a new chat feature where you can contact suppliers directly from the search results page.

All you have to do is click ‘Contact supplier’ from the search results page rather than their profile and a chat window will pop up.

This means you can send off a quick message to a supplier ‘on the go’ while you’re still browsing.

You may not receive an immediate reply as suppliers may not be online 24/7, but it’s a helpful way to make

Question 2

What is SaleHoo?

Accepted Answer

SaleHoo is a leading provider of online tools and educational resources designed to help you build, launch, and grow a successful eCommerce business.

Whether you’re interested in dropshipping, building a Shopify store, selling on Amazon, eBay or another online marketplace, or even partnering with us as a supplier, SaleHoo can help you build your eCommerce dream.

What started as a wholesale directory that connected online sellers with trusted low-cost suppliers has grown to include a suite of powerful products that span the eCommerce spectrum with more than 130,000 members around the world.

With SaleHoo, you are able to find thousands of trusted suppliers and contact them for sourcing inquiries, start or connect your Shopify store to SaleHoo’s Dropship tool making it easy to grow a dropshipping business, and gain knowledge to scale your business with educational eCommerce courses!

SaleHoo's featured products

SaleHoo’s core products are:

SaleHoo Directory: SaleHoo Directory gives you access to over 8,000 trusted suppliers as well as SaleHoo Labs, which is a powerful market research tool for sourcing trending products. With SaleHoo Directory you will have access to a global network of trusted wholesalers, dropshippers, manufacturers and liquidators. Easily search for products by name or category and find suppliers that can help source the

Question 3

How does SaleHoo Directory work?

Accepted Answer

SaleHoo Directory gives you access to 8,000+ trusted suppliers all around the world and SaleHoo Labs is a powerful market research tool for sourcing hot products.

All of the suppliers in the directory are checked and verified by SaleHoo staff so you can be confident that they’re legitimate and safe to use.

SaleHoo Labs features close to 40,000 products across 28 categories that you can source from the suppliers in the directory. These products are being updated and added to daily.

SaleHoo Directory

Once you’ve signed up for SaleHoo Directory, you can browse the directory by product category, or search for suppliers that meet your criteria.

You can search by supplier type (dropshippers, wholesalers, liquidators, manufacturers), locations, minimum order, shipping, tax ID, and category.

Searching for suppliers in just a few steps!

Once you’ve found a supplier you’re interested in, you can click to see their profile, which has more information about the business.

From there, you can email the supplier directory within SaleHoo (email templates included), or use the phone number provided to call them.

**SaleHoo Labs **

Choosing a winning product can feel like taking a stab in the dark, especially for new sellers.

With SaleHoo Labs, you can see which products are already selling and conduct high-level market research in just a few click

Question 4

How to fulfill customer orders

Accepted Answer

When a customer buys a product on your Shopify store, you need to fulfill the orders using SaleHoo Dropship Order Fulfillment.

All order details such as customer name, address and product are automatically synched to your Order’s page. You will just click the ‘Place order’ button to place an order to your supplier and complete payment in AliExpress.

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How to fulfill a customer order

Go to the Orders page and connect your AliExpress account.

Once AliExpress & Shopify accounts are connected, any new Shopify orders will automatically sync to your Orders page.

Click ‘See details’ to review customer and product details.

Note: If the details are incorrect (e.g. Invalid address), you will need to change this in the Shopify order details page to correct details. It will sync the updated information in the Orders page right away.

Select shipping method from the supplier before placing an order to AliExpress.
After clicking the ‘Place order’ button, it redirects to [AliExpress Orders List](https://

Question 5

How to find profitable products

Accepted Answer

There are several qualities you should consider when choosing a product to sell online. But the most important one is that it’s profitable.

Without a profitable product, you’re not going to make any money.

SaleHoo Labs helps you to find profitable products quickly and easily.

Filtering and refining products

Start by going to the ‘Discover Products’ section, which you can find by clicking the ‘Labs’ link in the header menu.

If you have a specific niche you’re interested in, you can select a ‘Product Type’ in the dropdown box.

'Product Type' dropdown box

To find a profitable product, you should set the ‘Sell Rate’ to at least 50%.

'Sell Rate' filter

This means the product’s already selling at a high rate on Amazon and eBay, which indicates that it will sell well elsewhere, too.

We recommend selling products that are between $40-$100. This price is low enough for people to make an impulse purchase, but high enough to allow for a good profit margin.

So set the ‘Average Price’ filter to $40-$100.

'Average price' filter

Next, eliminate products that have a lot of competition. If there are a lot of people selling the same prod

Question 6

Introduction to Dropshipping

Accepted Answer

Dropshipping is a mutually beneficial relationship between you (the seller), the supplier, and your customers. It’s a popular way of selling products online where you can make sales without having to hold stock yourself.

Because it’s low-risk low-cost eCommerce model, it’s a great option for anyone looking to start selling online for the first time.

The dropshipping model is pretty simple. First, you have to choose a product you’d like to sell and find a dropship supplier for that product. Note: Not all suppliers offer a dropshipping service, but SaleHoo can help you find suppliers that do.

Once you have set up a dropshipping agreement with a supplier, you can build an online store on Shopify, Wordpress, Amazon, eBay or another ecommerce platform to sell your product/s.

When a customer purchases a product from your store (at retail price), your job is done. The customer’s order is then forwarded to your dropship supplier.

You pay the wholesale price for the product and keep the difference between the retail and wholesale price as profit. The dropship supplier then ships the product directly to your customer under your business name.

Throughout the whole transaction you don’t have to touch the product. You’re simply acting as a middleman between the supplier and customer.

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