How to use private messaging
As a SaleHoo Directory member, you can message suppliers directly through the platform. This is the easiest way to ask questions, request pricing, or start building a relationship with a potential supplier — all without leaving your SaleHoo dashboard.
How to Contact a Supplier
When you find a supplier you're interested in:
- Click on the supplier's name to open their profile
- Click the blue “Contact Supplier” button
- Write your message — introduce yourself and ask about the product(s) you're interested in
- Hit Send
That’s it! Your message will go straight to the supplier, and you’ll get a reply in your SaleHoo Inbox.
Where to Find Supplier Messages
All conversations with suppliers are saved in your Inbox tab.
To access your Inbox:
- Log into your SaleHoo account
- Click Inbox in the left-hand menu (under Directory)
- You’ll see a list of all your supplier conversations
- Unread messages are shown in bold with a red notification icon
Click any message to open the full chat and reply.
Best Practices When Messaging Suppliers
To make a good first impression and get helpful responses:
- Introduce yourself briefly
- Mention the product(s) you’re interested in
- Ask clear, relevant questions (e.g. pricing, MOQ, shipping times)
- Keep it polite and professional
Start Connecting with Suppliers
Messaging suppliers through the SaleHoo Directory is a safe, easy way to:
- Compare offers
- Ask product-specific questions
- Build long-term supplier relationships
Everything happens inside your SaleHoo account — no need to jump between platforms or worry about scammy contacts.
👉 Log in to your SaleHoo Directory and start messaging suppliers today.
Updated on: 25/06/2025
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