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How to use private messaging

As a SaleHoo member, you can send private messages to connect with other members and our staff. It’s a great way to exchange tips, share ideas, and build relationships with like-minded eCommerce enthusiasts. You can also use private messaging to reach out for customer support (or email us at support@salehoo.com).

A Few Guidelines for Private Messaging

Be respectful and considerate—treat others as you’d like to be treated.
Avoid sending spam or unsolicited content.
Familiarize yourself with our Private Messaging Guidelines to ensure a positive experience for everyone.

By keeping it friendly and professional, private messaging can be a powerful tool to expand your network and make the most of the SaleHoo community.


How to read and reply to private messages

You can access your private messages by clicking on your profile icon located on the upper right portion of the page.

Unread messages are highlighted in red

If you have any unread messages you will see a corresponding number. Bold titled subjects are your unread messages. Click on the subject to read and reply to your message(s).

Updated on: 08/01/2025

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