How to use private messaging

As a SaleHoo Directory member, you can message suppliers directly through the platform. This is the easiest way to ask questions, request pricing, or start building a relationship with a potential supplier — all without leaving your SaleHoo dashboard.

How to Contact a Supplier

When you find a supplier you're interested in:

1. Click on the supplier's name to open their profile
2. Click the blue “Contact Supplier” button
3. Write your message — introduce yourself and ask about the product(s) you're interested in
4. Hit Send

That’s it! Your message will go straight to the supplier, and you’ll get a reply in your SaleHoo Inbox.

Where to Find Supplier Messages

All conversations with suppliers are saved in your Inbox tab.

To access your Inbox:

1. Log into your SaleHoo account
2. Click Inbox in the left-hand menu (under Directory)
3. You’ll see a list of all your supplier conversations
4. Unread messages are shown in bold with a red notification icon

Click any message to open the full chat and reply.

Best Practices When Messaging Suppliers

To make a good first impression and get helpful responses:

• Introduce yourself briefly
• Mention the product(s) you’re interested in
• Ask clear, relevant questions (e.g. pricing, MOQ, shipping times)
• Keep it polite and professional

Start Connecting with Suppliers

Messaging suppliers through the SaleHoo Directory is a safe, easy way to:

• Compare offers
• Ask product-specific questions
• Build long-term supplier relationships

Everything happens inside your SaleHoo account — no need to jump between platforms or worry about scammy contacts.

👉 Log in to SaleHoo and start messaging suppliers today.

Updated on: 06/07/2025