I didn’t receive my account details

Chances are, our email might be stuck in your SPAM or JUNK folder. To ensure you get all our emails, add @salehoo.com to your safe or 'white' list. Here's how:

General Steps

2. Check your Spam or Junk folder for the email.
3. Add @salehoo.com to your contacts or safe list to ensure future emails go directly to your inbox.

For Gmail Users

2. Open your Spam folder and look for the email.
3. If found, select the email and click "Not Spam" to ensure future emails are delivered to your inbox.

For Hotmail Users

1. Log in to your Hotmail account. 2
2. Click on the "Contacts" tab.
3. Select "Safe List" from the menu on the left.
4. Add "salehoo.com" to your Safe List to prevent emails from being filtered.

For Yahoo! Users

1. Log in to your Yahoo! Mail account.
2. Navigate to "Options" and then select "Filters".
3. Create a new filter:

• Set the "From header" to contain "salehoo.com".
• Direct messages matching this filter to your Inbox.

For Outlook Users

1. Go to Tools > Message Rules > Mail.
2. Create a new rule:

• Set it to recognize senders with "@salehoo.com".
• Move these emails to a designated folder, such as your Inbox.

For Other Email Providers

1. Regularly check your Spam or Junk folder for missed emails.
2. Add "salehoo.com" to your contacts or trusted senders list.

If you’re still experiencing issues, reach out to us at support@salehoo.com or use the chat and email options at the bottom of your screen. Our support team is ready to assist!

Updated on: 29/05/2025