How can I cancel my subscription?

We understand that circumstances can change, and if you need to cancel your subscription, we’re here to assist you every step of the way! You can easily manage your account or request a cancellation through our friendly support team.

To complete your cancellation, simply reach out to us using one of the quick options below:

• By Email: Send us a quick note at support@salehoo.com, and our team will promptly handle your cancellation request.
• By Chat: Click the live chat icon located at the bottom right corner of your unified dashboard to connect instantly with an approachable support agent.
• By Phone: Prefer to speak with someone directly? Call us at +1 213-839-6836. Our phone support team is available Monday to Friday, from 11:00 AM to 7:30 PM New Zealand time.

If you're simply taking a break or shifting strategies, we highly recommend checking out our comprehensive e-commerce training guides to discover new ways to streamline your online store before you go.

Our support team is here 24/7 if you hit a snag!

Updated on: 29/06/2026