How to Make Sure You're Receiving SaleHoo Emails

If you're noticing that important account emails from SaleHoo aren't landing in your primary inbox, it’s usually due to your email provider’s automated spam or junk filters. We want to make sure you never miss a critical update, order confirmation, or tip from our team, so we’ve broken down exactly how to whitelis (or "safelist") our domain across major email providers.

Step-by-Step Inbox Resolution

For Gmail Users

1. Open your Spam folder from the left-hand sidebar.
2. Locate and open any email sent from SaleHoo.
3. Click the Not Spam button at the top of the message window to immediately move it to your main inbox and train your filter for future messages.

For Outlook and Hotmail Users

1. Log into your account and navigate to your Settings (the gear icon), then select View all Outlook settings.
2. Click on Mail, then choose Junk email from the submenu.
3. Scroll down to the Safe senders and domains section and click Add.
4. Type in salehoo.com and save your changes to guarantee all future updates bypass your junk folder.

For Yahoo! Users

1. Log into your Yahoo! Mail account and click the Settings gear icon in the top right.
2. Select More Settings, then click on Filters from the left navigation bar.
3. Click Add new filters and name your rule.
4. Set the From header condition to "contains" and enter salehoo.com.
5. Under the movement rules, choose Inbox as the destination folder and save.

Still Having Trouble?

If you've followed these steps and still aren't receiving our messages, it's possible there is an issue with your account email spelling. Contact our support team via chat or email and we will get you sorted out right away!

Updated on: 29/06/2026