I’m having problems receiving emails

Having trouble getting SaleHoo emails because of your Spam or Junk mail settings? Don't worry, we've got you covered! Follow this guide to ensure our emails reach you smoothly.


For Gmail Users
Gmail typically won't filter SaleHoo emails, but if you've customized your settings and still haven't received our emails:

Check Spam folder
Select the email by marking it as "Not Spam"


For Hotmail Users
To ensure SaleHoo emails reach your inbox:

Log in to your Hotmail account.
Navigate to the "Contacts" tab.
Select "Safe List" on the left-hand side.
Add "salehoo.com" to your Safe List.


For Yahoo! Users
To prevent SaleHoo emails from going to your Bulk folder:

Log in to your Yahoo! mail account.
Go to "Options" and then "Filters".
Add a new filter with "salehoo" as the 'From header' and set it to move messages to your Inbox.


For Outlook Users
Follow these steps:

Go to Tools -> Message Rules -> Mail.
Create a new rule where the sender contains "@salehoo.com" and move messages to a specified folder.


For Other Email Providers

Check your Junk mail or Spam folder regularly.
Add SaleHoo to your contacts or safe list.

If you're still experiencing issues, don't hesitate to contact us by chat or email. You can select these options at the bottom of the screen. We're here to help!

Updated on: 02/12/2024