I haven’t received a confirmation email
Some SaleHoo members and newsletter subscribers may experience problems receiving our emails due to SPAM and junk mail filter settings on their email accounts. This is an easy to follow guide on how to ensure you will receive our emails.Few readersHow to use private messaging
As a member of SaleHoo, you can send private messages to other members and to our staff should you wish to keep your concerns private. Please use our private messaging system accordingly and avoid using it to circumvent any existing forum rules.Few readersI’m having problems receiving emails
You may experience problems receiving SaleHoo emails due to Spam and Junk mail filter settings on your email account, this includes confirmation emails. The good news is, it’s easy to fix. Follow this guide to ensure you receive our emails.Few readersHow to post on the forum
There are two ways to post on the forum: Make a new post or reply to an existing post.Few readersDid my purchase go through?
You can tell that your order has gone through because you'll receive an email from either ClickBank/Braintree - your receipt with instructions that will automatically direct you to an account setup page where you can create your SaleHoo login.Few readersWhat is Clkbank*SaleHoo on my credit card?
If you used your credit card or PayPal to pay for your membership you will find Clkbank*SaleHoo accordingly in your credit card, bank or PayPal statement. You will also receive an email from either ClickBank confirming your purchase. Few readersHow to update your profile
You can edit or update your member profile like add a forum signature where you can promote your online store or blog or add your profile photo. You can do all these on your member dashboard page via the "Settings" link.Few readersHow to change your SaleHoo username
When you sign-up to SaleHoo you will automatically be issued a username based on the name you provided. Should you wish to edit your username, please contact us by chat or email. You can select these options at the bottom of the screen.Few readersI didn’t receive my account details
Chances are, our email might be stuck in your SPAM or JUNK folder. To ensure you get all our emails, add @salehoo.com to your safe or 'white' list. Here's how: For Gmail Users Gmail typically won't filter SaleHoo emails, but if you've customized your settings and still haven't received our emails: Check Spam folder Select the email by marking it as "Not Spam" For Hotmail Users To ensure SaleHoo emails reach your inbox: Log in to your Hotmail account. Navigate to the "ContacFew readersI’m getting a Cookie error
"Cookies" are small pieces of information that your browser stores on your computer on behalf of a website you have visited. Session (temporary) cookies may be used from time-to-time to enhance navigation within SaleHoo.Few readersPassword Help
To change your password, login to SaleHoo and select Settings from the top right Avatar image. Next, select the Change Password tab and enter your new password.Few readersHow can I cancel my subscription?
We acknowledge that circumstances may change, and if you find the need to cancel your subscription, we're here to help! You can reach SaleHoo customer support through various channels - Email: Feel free to drop us a message at support@salehoo.com, and our dedicated team will promptly attend to your query. By Chat: Simply click on the chat button located at the bottom of this page to engage in a conversation with one of our approachable support agents. By Phone: Should you prefeFew readers